Instructor: Terry Watson
Date: Monday, November 6th and Tuesday, November 7th, 2023
Time: 9:00 am - 3:30 pm
Location: GKAR Classroom
Tuition:
Credit: 12 Hours Elective Continuing Education Credits
Inspiration & Customer Experience Expertise Like You've Never Heard Before
Terry goes by the nickname “The AHA Guy” because it’s his goal to give your audience ideas they’ve never heard before… and that will drastically change how they do business in the future. As a CSP, Terry has been designated one of the world’s top-speaking professionals. (Only 10% of the speakers who belong to the Global Speakers Federation hold this title – fewer than 600 worldwide.) His 20+ years of experience serving thousands of clients has made him a consummate professional in the world of wannabe speakers. Terry’s style is bold, funny, and wildly entertaining – while still delivering real world lessons that resonate with your audience and solve real problems for his clients.
The e-PRO® certification program helps REALTORS® master the advanced digital marketing techniques of today. With the e-PRO® certification, REALTORS® increase their ability to reach customers, expand their capabilities, and build trust by safeguarding client information.
Instructor: Matt Difanis
Date: Thursday, November 9th, 2023
Time: 9:00 am - 4:00 pm
Location: GKAR Classroom
Tuition:
Credit: 2 Hours Legal and 4 Hours Elective Continuing Education Credits
"The World's Most Improbable DEI and Fair Housing Evangelist"
Matt considers himself the world's most improbable DEI and fair housing evangelist. Matt served as the 2018 President of the Illinois REALTORS. During his 4 years on the state leadership team, he went from unaware of any of these issues to aware, then concerned, and eventually outraged. In the last few years, he has become obsessed with building bridges to historically marginalized groups that have been impacted by housing discrimination--particularly the Black community.
Matt served as the 2020 Chair of the NAR Professional Standards Committee, where he advanced a series of proposals that eventually became Standard of Practice 10-5 in the Code of Ethics. That journey has landed Matt in the pages of The New York Times, in a Bloomberg Businessweek feature about housing discrimination, as a live guest on Bloomberg Quicktake, and as the exclusive guest for a full hour on the Tavis Smiley Show on KBLA in Los Angeles.
Matt is a full-time practitioner and multi-office broker-owner in Champaign, Illinois, where he leads his market's most inclusive real estate team.
The course work for the At Home with Diversity® certification is designed to enable you to work successfully with and within a rapidly changing multicultural market. It will help you to learn diversity sensitivity, how it applies to U.S. fair housing laws in your business, and ways to develop professional guidelines for working with people in the increasingly multicultural real estate market.
